phoenixNAP Bare Metal Cloud Billing Models

October 30, 2020


Our Bare Metal Cloud offers dedicated physical hardware resources with public cloud convenience at a competitive price. Without any virtualization overhead, you can maximize the server compute power usage. As a cost-effective solution, this product enables a quick ROI for most applications.

The article will provide details for the BMC billing models so you can choose which one is right for you.

Guide to BMC billing models

Note: Use your phoenixNAP Client Portal credentials to log into Bare Metal Cloud.

How is Bare Metal Cloud Billed?

There are two ways to pay for a Bare Metal Cloud server- hourly and by reserving an instance. The available options are in the Billing section of the Deploy New Server screen. All prices are without tax.

BMC Portal billing models

Hourly Billing

Pay by the hour for the instance type you select in the Bare Metal Cloud portal. No contractual obligations or pre-payments are required. We will calculate your server’s usage and create an invoice at the end of the month. Therefore, you will be charged only once a month for the total number of hours for the compute resources you used.

BMC server selection hourly

In this billing model, each incomplete hour is charged as a full hour, even if your server runs less than 60 minutes. Whenever you deploy a server, you are billed a minimum of one hour of usage.

Note: Powering off your server does not stop hourly billing. To cancel hourly billing, you must delete the server.

Benefits of Hourly Billing Model

This on-demand, pay-by-the-hour billing model allows you to quickly spin up a new server without any upfront costs. If an application does not require 24/7 server uptime, you can keep the expenses lower by splitting infrastructure costs into smaller parts.

Every server type has a fixed hourly rate, so you can switch as needed. This means the hourly billing model is highly flexible and scalable. You can deploy a new server with the necessary compute power at a specific moment and then shut it down when you are done. This way, you can always meet hardware resource demands.

Some of the use cases where the hourly billing model is a good fit are:

  • Unexpected spikes in traffic and other sudden resource overload scenarios.
  • Quick test environments.
  • Short-term projects that require expensive hardware to run.

Server Reservation

Reserve hardware resources for a specific period. PhoenixNAP offers multiple server reservation options:

  • 1 month
  • 12 months (1 year)
  • 24 months (2 years)
  • 36 months (3 years)

The longer the reservation term is, the greater the savings you achieve.

Monthly Reservation

Once you have purchased a server using a one-month reservation option, we guarantee resource availability. The configuration you select is reserved for you the whole month, even if your server is not running. This means you will have the hardware available whenever you need it.

In the billing section of the Deploy New Server screen, select the 1 Month option, and choose a server. Every card contains the price for your selection.

BMC server monthly billing selection

Note: The auto-renew option is automatically active for one-month reservations. You can cancel automatic renewal for a reservation before its renewal date.

Deleting a server does not cancel the billing for your reservation. The billing period starts the moment you deploy a server and automatically renews each month. If you disable the auto-renew option, your reservation will remain active, and you can use it until the billing end date. After that, hourly billing is active.

We send invoices for your instance on the first of each calendar month. The minimum billing period for a reservation is one month. You are charged for the full month even if you disable auto-renewal before the renewal date. You will be charged prorated in the first and last calendar month.

Extended Reservations

Extended reservations refer to the BMC server reservations ranging from one to three years, i.e., 12 months, 24 months, or 36 months.

The process for purchasing a server for an extended period is not that different from monthly reservations. The main difference is that you get a larger discount for longer terms.

Select a reservation option in the billing section of the Deploy New Server screen.

BMC extended reservations options.

Signing a contract is not required for extended reservations, but you must read and agree to the phoenixNAP Master Services Agreement.

Terms and conditions box for BMC reservations

Tick the box and click Continue when ready.

The server configuration card shows the discounted price per month for the selected term. Switch between the reservation options to compare the savings you achieve.

The first and last month of the extended reservation will be charged in a prorated way.

Note: Auto-renewal is disabled for extended reservations.

The system sends notifications to remind you about the reservation expiration time. You receive three reminders:

  1. One month before the expiration date.
  2. Seven days before your reservation expires.
  3. One day before the reservation expiration time.

If you do not renew the reservation before it expires, or cancel the reservation, your billing changes to the hourly pricing model.

How to View Server Reservations and Disable Auto Renew

To view the list of server reservations, log into and go to the Reservations->Servers page. The list shows your reservations, the start and expiration dates, and other details.

BMC portal server reservations list

To view the details for a reserved instance, click Actions under the Manage column. Select View Details to load the page with all the pricing details for your reservation.

BMC portal reservation details page.

To disable Auto Renew, click the actions button for the reservation in question and select Disable Auto Renew.

Disable auto renew Bare Metal Cloud

Entering the reason why you are canceling the reservation is optional. Click Disable Auto Renew to confirm the action.

BMC disable auto renew confirmation message.

Note: The reservation remains active until its expiration. After it expires, you will be charged by the hour until you delete your server.

To enable Auto Renew, follow the same steps as when disabling the option. Locate the reservation and click Enable Auto Renew under the actions menu. This option is available until the expiration date of your reservation.

Benefits of Reservations

Reservations bring you discounted rates when compared to the hourly model. When you choose a longer term for a reservation, your savings substantially increase.

This model brings certainty that your hardware resources will be available when you need them. Even when you are not using an instance, the capacity reservation remains during the whole billing period.

Server reservations are suitable for:

  • Businesses that need a reliable infrastructure but do not want to have upfront costs.
  • Applications where availability is the top priority.
  • Constant workloads where resource capacity must be guaranteed.

How to Server Change Billing Mode from Hourly to Reservation

To change from hourly pricing to reservation from the BMC portal:

1. Locate a server with hourly billing on the Servers page.

2. Click the Actions button in the Manage column.

3. Select Change Billing.

Change billing button in BMC

4. Choose a reservation length and click Confirm.

BMC change billing mode menu

Upgrading your billing model to any longer-term reservation is possible. For example, you can update from hourly pricing to any reservation-based model. If you upgrade from one to another reservation type, the billing will be calculated in a prorated way.

Bare Metal Cloud Billing and Usage Reports

To view the statistics and details of your hourly and reserved instances, navigate to the Billing & Usage section of the BMC portal.

On the right side, you can choose a tab to view a specific report.

The billing and usage report in the BMC portal

In the Hourly section, you can see the details of your hourly charged instances, the unit price, quantity, and total price without tax.

BMC hourly billing report

In the Reserved section, you will find the details for all reservations with the same columns as in the Hourly section. Note that the reservations may show a quantity less than 1 for your first and last billing month. For example, you may see 0.56 in your report if you reserved an instance around the middle of the month.

Reservation BMC billing report quantity

Note: When Quantity shows less than one, the rest of the reservation period will be factored in the following calendar month.

How to Deploy a Server from an Existing Reservation

There are two ways to deploy a new server.

  • From the Servers page.
  • Using an existing reservation from the Reservations section. This way, you can quickly deploy the same server type.

To deploy a server from an existing reservation:

1. Go to the Reservations page.

2. Locate the reservation you want to use.

3. Click the Actions button in the Manage column.
4. Select Deploy New Server.

Deploy new BAre Metal Cloud server button

5. The system sets the reservation and instance type according to the previous configuration.

6. Choose an OS and then complete the host settings.

7. Click Deploy New Server to finish the process.

Note: If you choose to deploy a new server from the Servers page, the system automatically uses a reservation for the selected instance type. If there is more than one reservation of the same type, the system chooses the one with the auto-renew option enabled. If the automatic renewal is disabled for all reservations, the system selects the one with the latest expiration date.


This article provided essential information on Bare Metal Cloud billing models. You should be able to make an informed decision about the billing model that suits you best. Additionally, you learned how to view the usage reports, disable the auto-renew option, and reuse an existing reservation when deploying a server.

If you need support for your Bare Metal Cloud instance, contact our support for assistance.

Was this article helpful?
Goran Jevtic
Goran combines his leadership skills and passion for research, writing, and technology as a Technical Writing Team Lead at phoenixNAP. Working with multiple departments and on various projects, he has developed an extraordinary understanding of cloud and virtualization technology trends and best practices.
Next you should read
How to Connect to a Server Using the BMC Remote Console Feature
August 28, 2020

This guide shows you how to use the Remote Console...
Read more
What is Bare Metal Cloud
May 20, 2020

This article provides answers to everything you wanted to know about...
Read more
Bare Metal Billing Client Portal Guide
January 14, 2020

The Client Portal provides necessary options to manage your infrastructure...
Read more
  • © 2021 Copyright phoenixNAP | Global IT Services. All Rights Reserved.