How to Add phoenixNAP as a Veeam Cloud Connect Service Provider

August 1, 2022


Veeam Cloud Connect enables existing Veeam users to quickly and efficiently create offsite cloud backup copies to one of five phoenixNAP Veeam infrastructure locations:

  • Phoenix, AZ, USA
  • Ashburn, VA, USA
  • Atlanta, Georgia
  • Amsterdam, Netherlands
  • Singapore, Southeast Asia All Cloud Backup for Veeam repositories at the Phoenix location established prior to February 20, 2019 had been assigned to the server address. If for some reason, you need to reconfigure your setup, please use the above-mentioned server address and NOT

Here you will learn how to configure your Veeam Backups within the Veeam Backup and Replication console to point to your new storage quota on the phoenixNAP cloud environment.

Add Service Provider

To start using the contracted storage for your Veeam backups, first add phoenixNAP as your service provider.

To do so, launch the Veeam Backup and Replication console from your computer and follow these steps:

  1. Navigate to the Backup Infrastructure section.
  2. Select Service Providers.
  3. Click on one of the Add Service Provider buttons to start the wizard.

    Add Service Provider
  4. Enter the URL for your Veeam Cloud Connect Backup repository in the DNS name or IP address field:
    • Phoenix –
    • Ashburn –
    • Atlanta –
    • Amsterdam –
    • Singapore –
  5. Insert the desired Description for the service provider.
  6. Do not change the Port value; it must always be 6180.

    Add Service Provider
  7. Click Next to proceed.
  8. Click Add… next to the Credentials field.

    Add Credentials
  9. Enter the provided Username and Password as well as the Description for the user.

    Veeam Credentials
  10. Click OK.
  11. Click Next and Veeam will try to connect to phoenixNAP. Once connected, you will see the list of available repositories.

    Veeam Repositories
  12. Click Next one more time to advance to the Summary screen where you will see the information about the configuration.
  13. Click Finish and you will have your new phoenixNAP location available as a backup destination.

Add New Backup Job

To start a new backup job, open the Veeam Backup and Replication console and complete these steps:

  1. Navigate to the Backup Infrastructure menu.
  2. Click on the Backup Job button to start the wizard.

    Veeam Backup Job
  3. Enter a Name and a Description in the respective fields and click Next.
  4. Click Add… to select a Virtual Machine that you want to back up.
  5. Click Next to advance to the ‘Storage’ step of the wizard.

    Veeam New Backup Job
  6. Use Automatic selection for Backup proxy settings.
  7. In the Backup repository list, select phoenixNAP as a backup destination.
  8. Adjust the Retention policy settings if needed.
  9. Click Next to adjust further settings to your preference before completing the wizard.

    Veeam New Backup Job Wizard


By following this guide, you have successfully added phoenixNAP as a service provider and created your first backup job.

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Dejan Tucakov
Dejan is the Head of Content at phoenixNAP with over 8 years of experience in Web publishing and technical writing. Prior to joining PNAP, he was Chief Editor of several websites striving to advocate for emerging technologies. He is dedicated to simplifying complex notions and providing meaningful insight into data center and cloud technology.
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