What Is Bimodal IT Operating Model?

Bimodal IT model involves using two distinct operation modes for IT services management and delivery.

  • Mode 1 is used for running mission-critical systems and applications, emphasizes stability, control, and predictability.
  • Mode 2 focuses on innovation, speed, and experimentation and is used for discovering and introducing new technologies and business capabilities.

Bimodal IT allows organizations to absorb the R&D-related risks and benefit from new technologies.