What Is Quality Assurance (QA)?

Quality Assurance (QA) is a process that ensures a service or product fulfills the necessary requirements. The procedure helps maintain vital quality standards so that an organization delivers a product or service that meets customers' expectations.

QA in software testing ensures that the end product meets the goals defined by the project scope. The QA process helps detect issues before they occur in the final product. This way, the quality improvement is continuous and consistent in the development process.